STRATEGIC AND CRISIS COMMUNICATIONS 

Strategic Communications
Resolute has a powerful reputation for working on complex engagements and crafting strategic communications that allow clients to achieve their goals. Our communications experts understand how to position an issue, educate stakeholders, recruit third-party validators, and move people to action. Our experience has taught us how to stay three steps ahead of any issue, anticipate conflict and prepare strategic responses. Regardless of the complexity, urgency or opposition, we know how to frame a conversation for maximum impact.

Crisis Communications Rapid Response
Resolute’s crisis communications practitioners guide clients across industries through a variety of reputational crises and issues, including data security and privacy threats, executive misconduct, sensitive litigation, diversity & inclusion issues, workplace violence and more.

During an organizational crisis, Resolute’s crisis communications team is prepared to engage at a moment’s notice to provides strategic communications and issue management counsel, media relations and stakeholder engagement support, messaging and communications materials development, and traditional media and social media monitoring and analytics. We work with internal teams, external counsel and/or manage external stakeholders on behalf of local, national and internal clients. For more information on Resolute’s crisis communications capabilities specific to cybersecurity issues, please visit Resolute CyberStrategies

Crisis Communications Planning
Our team has assisted numerous organizations in enhancing their crisis communications preparedness in advance of a significant issue. Our expertise includes reputational risk assessments and communications preparedness audits, scenario planning, crisis communications plan development and crisis trainings. We have developed sophisticated crisis communications plans for clients in every sector, even world-renowned music festivals who were early adopters of our mobile crisis communications app. We create seamless action plans that detail protocols and process, message development, innovative mobile apps, and media training for internal team.

Our Crisis Communications Team also designs and facilitates crisis trainings and workshops, including realistic crisis simulation and tabletop exercises designed to help build organizational muscle memory in effective crisis response.

Media Relations
Resolute has extensive experience working with journalists across the nation. Our media relations experts know how to craft strategic communications that elevate a client’s reputation, event, profile or issue – breaking through barriers to secure a reporter’s attention. Throughout the years we have developed strong relationships in print, broadcast and new media.

We have planned and executed news conferences, media availability, and media events in Chicago and around the country. We have extensive experience crafting the messaging that keeps a project on strategy.

Reputation Management
Strategic counsel to navigate, manage and shape public and stakeholder perception.

Litigation and Bankruptcy Communications
Our firm works with financial institutions, investment firms and accounting firms in this sensitive and specific communications field.

Media Training
Resolute’s highly sought after team works with CEOs, national and local politicians on media and message training, and presidential debate preparation.

Internal Communications
Resolute’s experienced team of skilled communications professionals design plans, develop messaging and train the internal team to address an issue and protect a client’s brand.